All but which of the following are components of an actual improvement process involved in a six-sigma program?
A) Describe the products/services that are actually provided to the customer
B) Identify customer requirements by stating them in measurable terms
C) Compare the product with the customer's requirements
D) Improve the process by increasing the steps taken in order to increase accuracy

Question

Quizplus · Accepted Answer

Increasing the steps in a process does not necessarily lead to improvement in a Six Sigma program. Six Sigma focuses on reducing variation and improving quality by streamlining processes, not by adding more steps.

All but Which of the Following Are Components of an Actual