Employees at People 1^st Credit Union are encouraged by management to establish long-term buyer-seller relationships. They strive to learn each customer's name so that they can be greeted as they walk in the door. This is an example of which business concept?

Question

Quizplus · Accepted Answer

The situation described emphasizes the relationship concept, which focuses on building and maintaining long-term relationships with customers. The other concepts - marketing, production, and customer - are not relevant to this particular situation.

Employees at People 1st Credit Union Are Encouraged by Management

Employees at People 1^st Credit Union Are Encouraged by Management