June has always believed that the resale furniture store doesn't have quality furniture as it has been used by others.This _____ may cause her to avoid the store and shop at a store specializing in new furniture across town.
A)attitude
B)cognitive dissonance
C)motivation
D)perceptual categorization

Question

Quizplus · Accepted Answer

June's belief that the resale furniture store doesn't have quality furniture is an attitude, a learned predisposition to respond in a consistently favorable or unfavorable manner toward an object or situation. This attitude may cause her to avoid the store and shop elsewhere. Cognitive dissonance is a discomfort experienced when holding two or more conflicting beliefs or values, motivation refers to the internal or external factors that drive a person to act, and perceptual categorization is the classification of stimuli into meaningful categories based on past experiences and knowledge. None of these options fully explain June's behavior.

June Has Always Believed That the Resale Furniture Store Doesn't