When a Social Problems Worker Tries to Identify a Case

When a social problems worker tries to identify a case, he or she is

A) identifying which person or persons are involved in a particular incident.
B) looking to see if this situation matches the characteristics of a defined troubling condition.
C) seeking employment within a particular policy domain.
D) attempting to define a particular situation as troubling enough to be called a problem.
E) a and d only