Samantha works for an organization that is hierarchical and has a division of labor, written rules, communications and records, one in which the administration treats workers impersonally. Based on these characteristics, we can conclude that Samantha works for a(n) ________.

Question

Quizplus · Accepted Answer

The organization described exhibits the characteristics of a bureaucracy, which is characterized by a hierarchical structure, division of labor, written rules, impersonal treatment of workers, and formal communication and record-keeping systems. Nonprofit organizations and voluntary associations could also have these characteristics, but they are not exclusive to these types of organizations. Oligarchy refers to a form of government or organization where power is held by a small group of people, which is not necessarily reflected in the characteristics described above.

Samantha Works for an Organization That Is Hierarchical and Has