When companies use CRM software to calculate CLV for their customers,to achieve the most accuracy they are likely to:
A) ask salespeople to call each one of their current customers to confirm the main contact info on each account
B) double-check the figures using modeling software they write in-house
C) segment their customers into two or three distinct groups
D) make forecasts based on information from external databases
E) calculate the customers' value only for the next three to five years
Correct Answer:
Verified
Q22: Although it is true that salespeople can
Q23: What is the main benefit companies attain
Q24: Campaign management,another function enabled by CRM software,consists
Q25: If positive methods of encouraging salespeople to
Q26: Segmentation,as facilitated by CRM software,consists of:
A)discovering groupings
Q28: Why would a company purchase data to
Q29: Research shows that salespeople sell more:
A)the more
Q30: The term "back office systems" refers to:
A)information
Q31: Which of the following in NOT something
Q32: Which of the following is NOT an
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