Service establishments are exempt from setting quality standards because their product is intangible and thus cannot be measured.

Question

Quizplus · Accepted Answer

Service establishments may not have a physical product, but they can still set quality standards for the service they provide. Quality standards can be based on factors such as customer satisfaction, reliability, responsiveness, and professionalism. These standards can be measured through surveys, feedback, and evaluations.

Service Establishments Are Exempt from Setting Quality Standards Because Their