Three rules guide the ways that low-level employees are expected to conduct themselves.Which is NOT one of these:

Question

Quizplus · Accepted Answer

The first three options, practicing a friendly smile, using courteous language, and maintaining a positive attitude, are common expectations for employees in customer service or hospitality roles. The fourth option emphasizes a relaxed and approachable workplace culture, rather than outlining specific conduct guidelines. Choice C, however, does not reflect a tangible expectation for behavior or communication, but rather an abstract attitude.

Three Rules Guide the Ways That Low-Level Employees Are Expected