The Net Promoter Score is embraced by virtually all executives,researchers and loyalty experts as the "single most reliable indicator of a company's ability to grow."

Question

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While the Net Promoter Score (NPS) is widely used and valued by many organizations as a metric for customer loyalty and potential for growth, it is not embraced by "virtually all" executives, researchers, and loyalty experts. There is debate and criticism regarding its effectiveness and reliability as the "single most reliable indicator" of a company's ability to grow.

The Net Promoter Score Is Embraced by Virtually All Executives,researchers