To reach business travelers (its largest market)Canadian Airline has installed continuous "power to the seat" and Internet service for those who need to work on their laptops for the entire plane trip.By adding these amenities,Canadian Airline has improved the __________ of the service environment:

Question

Quizplus · Accepted Answer

By adding continuous "power to the seat" and Internet service, Canadian Airline has improved the functionality of the service environment, making it more conducive for business travelers to work on their laptops during flights.

To Reach Business Travelers (Its Largest Market)Canadian Airline Has Installed