Once Mariko Had Carried Her Dry Cleaning to the Car,she

Once Mariko had carried her dry cleaning to the car,she took a minute to see if the cleaners had removed the stain from her wool skirt.The stain was still there,so Mariko took the skirt back to the cleaner.When Mariko showed the stained skirt to the cleaner employee,she shrugged and said,"I guess you want us to reclean the skirt?" Mariko responded,"Yes,please." The employee took the skirt,gave Mariko a dirty look and began sorting some items on the counter.The employee did not treat Mariko with:

A) Functional fairness
B) Procedural fairness
C) Interactional fairness
D) Service equity
E) Situational fairness