Customer management includes allocating all the resources at a salesperson's disposal in the most productive manner.
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Q10: Routing is a method of identifying accounts
Q11: Salespeople should consider physical resources they manage
Q12: To plan for the unexpected,a salesperson's first
Q13: A salesperson lacking goals will drift around
Q14: Comparing your performance with the best in
Q16: The first step in the self-management process
Q17: Salespeople should learn to allocate resources in
Q18: Goals relating to outcomes are activity goals.
Q19: The desire to drop everything else to
Q20: Putting a deadline on a goal provides
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