A salesperson tells a customer that his firm's product would completely remove all rashes and burn marks on the human skin within 7 hours of its application.This is an example of:

Question

Quizplus · Accepted Answer

This statement is an example of puffery, which is an exaggerated or deceptive claim made by a seller in order to attract customers. While it is unlikely that any product can completely remove all rashes and burn marks within such a short period of time, the salesperson is using this claim to make the product sound more appealing to the customer.

A Salesperson Tells a Customer That His Firm's Product Would