Which of the following is usually the last step in the selling process of a product?
A) Making the sales call
B) Demonstrating the various features and benefits of the product to customers
C) Obtaining commitment from customers to purchase the product
D) Building partnering relationships with customers after the completion of sale
E) Prospecting for new customers

Question

Quizplus · Accepted Answer

Building partnering relationships with customers after the completion of the sale is typically the last step in the selling process. This step focuses on maintaining and enhancing the relationship with the customer to encourage repeat business and referrals.

Which of the Following Is Usually the Last Step in the Selling