Which of the following statements about organizational culture is true?
A) Organizational culture guides what you can do, but not what you write or say.
B) Written and oral communication play a critical role in creating organizational culture.
C) If you are chosen to fill a position, that means you fit in with the organization's culture.
D) Organizational culture is the same from company to company.
E) Written communication reinforces organizational culture, but oral communication changes organizational culture.

Question

Quizplus · Accepted Answer

Written and oral communication both play a critical role in creating organizational culture. Written communication, such as company policies and procedures, can help establish and reinforce the norms and values of the culture. Oral communication, including conversations, meetings, and presentations, also influences culture by determining what information is shared and how it is shared.

Which of the Following Statements About Organizational Culture Is True