Mandy and Whalen both work for ComSpecialists, which provides phone and Internet services to businesses. Mandy and Wahlen each get paid based on the services that they sell to other companies. They frequently find themselves competing for the same account. They each try to get their way as much as possible without regard for their relationship as co-workers. What type of conflict management are Mandy and Whalen engaging in?
A) competitive strategy
B) conflict avoidance strategy
C) accommodative strategy
D) compromising strategy
E) collaboration strategy

Question

Quizplus · Accepted Answer

Mandy and Whalen are both competing for the same accounts without regard for their relationship as co-workers, which is indicative of a competitive strategy. They are not avoiding the conflict, accommodating each other's needs or compromising - instead, they are prioritizing their own individual goals over the collective goals of their team or organization through competition.

Mandy and Whalen Both Work for ComSpecialists, Which Provides Phone