Which of the following is true of transmittal messages?
A) A transmittal message should be highly formal and not personalized.
B) You should avoid using personal pronouns and conversational language when writing a transmittal message.
C) The transmittal message and the executive summary should be presented separately in an informal report.
D) A transmittal message should end with a pleasant, forward-looking comment.
E) In informal situations, the transmittal message usually takes letter form.

Question

Quizplus · Accepted Answer

A transmittal message should always end with a courteous and forward-looking comment. This helps to maintain the goodwill of the recipient and encourages future communication. Option A is incorrect because while a transmittal message should be professional, it doesn't have to be highly formal and can be personalized to some extent. Option B is incorrect because personal pronouns and conversational language can be used in a transmittal message, but it should not be too informal. Option C is incorrect because the transmittal message and executive summary are usually presented together in an informal report. Option E is incorrect because in informal situations, the transmittal message can be written in any appropriate format, not just letter form.

Which of the Following Is True of Transmittal Messages