Opening a message directly with the news that you are refusing the reader's request builds goodwill.

Name: Opening a message directly with the news that you are refusing the reader's request builds goodwill.
Brand: Quizplus
Rating: 4.8 (53 reviews)

Question

Quizplus · Accepted Answer

This statement is false. Opening a message with a negative response may create a negative emotional response in the reader, potentially damaging goodwill. It is better to start with a positive statement or acknowledge their request before providing the refusal in a polite and respectful manner.

Opening a Message Directly with the News That You Are