Internal-Operational Messages Are Those Emails and Hard-Copy Messages Written by the Employees
Internal-operational messages are those emails and hard-copy messages written by the employees of a company to suppliers and service organizations outside the company.
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Q3: A message granting an adjustment should be
Q6: In responding to an inquiry with two
Q7: Depending on the situation, claim messages can
Q7: In writing a favorable response to an
Q8: One of the special considerations when writing
Q10: A routine inquiry should not open with
Q12: If your response to an inquiry includes
Q13: Messages that contain good news should be
Q17: When writing a general favorable response, you
Q18: An order acknowledgment message begins with good
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