Casual operational messages do not require careful construction or wording.
Correct Answer:
Verified
Q2: For the sake of conciseness and clarity,
Q10: A routine inquiry should not open with
Q10: Internal-operational messages are those emails and hard-copy
Q15: The opening of a routine inquiry should
Q16: Your goal in a claim message is
Q17: When responding to an inquiry with two
Q21: A direct-order message
A) prepares the reader to
Q22: Which of the following is the best
Q23: A good place for general explanatory material
Q29: Combining two or more questions in a
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