The best way to make sure a message is courteous is to use standard phrases such as "thank you" and "I appreciate your time."
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Q1: Although many businesses are less formal than
Q4: While a conversational language style is preferable
Q5: Using the you-viewpoint insures that you are
Q5: Because the center parts of a message
Q6: The we-viewpoint is more effective in building
Q7: In general, the more space you devote
Q8: One practice that can help you avoid
Q9: The expression "Let me know if I
Q10: Following Aristotelian ethics means making the choice
Q18: Since positive words are the most effective
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