Which of the following technologies is most likely to change the way customers access and use a business's services?
A) text messaging
B) email
C) mobile applications
D) social media accounts
E) robot calls

Question

Quizplus · Accepted Answer

Mobile applications have already significantly changed the way customers access and use a business's services, with many companies developing their own apps to provide a more seamless and personalized customer experience. With the increasing prevalence of mobile devices and changing customer preferences, mobile apps are likely to continue to play a key role in shaping the future of customer interactions.

Which of the Following Technologies Is Most Likely to Change