As Rick Looked at His Prospect, He Saw the Prospect

As Rick looked at his prospect, he saw the prospect was leaning away from Rick and fidgeting with items on his desk. What should Rick do if he wants to make the sale?

A) Ask close-ended questions in hopes of learning why the prospect is showing some negativity.
B) Ignore the body language and listen to what the prospect is actually saying.
C) List as many features and benefits as he can think of to remind the prospect why he should buy Rick's product.
D) Ask open-ended questions to draw out the prospect's reasons for caution.
E) There is nothing Rick can do; the sale is lost.