When identifying a customer's social style, salespeople should:
A)assume specific jobs or functions are associated with a social style
B)rely on their first impressions to accurately determine the customer's social style
C)consider carefully how they feel about the customer's behavior
D)attempt to get the customer to reveal his or her style rather than react to your style
E)do all of the above

Question

Quizplus · Accepted Answer

Attempting to get the customer to reveal their social style rather than relying on assumptions, first impressions, or personal feelings is the most accurate and effective method for identifying a customer's social style.

When Identifying a Customer's Social Style, Salespeople Should