Which of the following describes a limitation associated with the use of the social style matrix as a sales training tool?
A)It bases the classification on communication style and not on communication content.
B)It requires the salesperson to not deviate from the strategy as designated by the method.
C)It increases the number of performance appraisals done annually.
D)It has a large number of subcategories, which may need to be used for customers that are difficult to label.
E)It is costly to implement.

Question

Quizplus · Accepted Answer

The social style matrix categorizes individuals based on their communication style, rather than the content of their communication. This means that limitations may arise if a salesperson assumes that an individual belongs to a particular style and fails to adjust their communication approach based on factors such as culture or context.

Which of the Following Describes a Limitation Associated with the Use