Many consumers have an image of salespeople as loud, fast-talking people. These are standard active listening characteristics of salespeople.

Question

Quizplus · Accepted Answer

Active listening involves not only speaking but also paying attention to the person speaking, clarifying what they say, and showing empathy. While some salespeople may exhibit these characteristics, a stereotype of them as loud and fast-talking is not an accurate representation of all sales professionals.

Many Consumers Have an Image of Salespeople as Loud, Fast-Talking