When salespeople communicate in a high-technology environment, they should:
A)never deliver bad news via e-mail.
B)avoid "techno-overkill".
C)make sure the communication is meaningful.
D)customize their messages.
E)do all of the above

Question

Quizplus · Accepted Answer

Salespeople communicating in a high-technology environment should always do their best to customize their messages, ensure that their communication is meaningful, and avoid using technical jargon or overloading the customer with too much information. Additionally, delivering bad news via email is never recommended as it can be seen as impersonal and lacking empathy. Therefore, option E is the best choice as it encompasses all the above points.

When Salespeople Communicate in a High-Technology Environment, They Should