During the _____ era of the evolution of personal selling, salespeople took on the role of problem solver and became responsible for identifying the customers' needs and demonstrating how their products would satisfy those needs.
A) marketing
B) sales
C) production
D) growth
E) partnering

Question

Quizplus · Accepted Answer

During the marketing era, salespeople shifted to a customer-oriented approach, focusing on identifying and solving customer needs.

During the _____ Era of the Evolution of Personal Selling