House accounts:
A)are synonymous with key accounts.
B)have no "true" salesperson.
C)are typically not used by large retailers.
D)provide salespeople with a percentage-of-sales commission.
E)are handled by field salespeople.

Question

Quizplus · Accepted Answer

House accounts refer to customers that are assigned to a salesperson who doesn't actively sell to them. These customers are usually managed by customer service or operations teams, which means that there is no "true" salesperson assigned to them. Key accounts, on the other hand, are assigned to salespeople who actively sell to them and are considered crucial for the company's sales revenue. House accounts are typically used by large retailers who have a high volume of customer orders and need dedicated resources to manage them. Salespeople do not receive commission for these accounts. Therefore, option B is the correct choice.

House Accounts