Which of the following is an example of an out-bound salesperson?
A)LaVerne responds to a customer who telephoned with a billing complaint.
B)Anet uses her telephone to solicit new business from a list of prospects.
C)Orlando uses a toll-free number to take orders for Lands' End.
D)Millie visits the office of a customer to discuss their needs.
E)Morris takes a telephone order for a medium pizza.

Question

Quizplus · Accepted Answer

An out-bound salesperson is one who proactively reaches out to potential customers, rather than waiting for them to come to the business. Anet's use of the telephone to solicit new business from a list of prospects demonstrates out-bound sales. The other options describe customer service or order-taking roles, which are typically considered in-bound rather than out-bound.

Which of the Following Is an Example of an Out-Bound