_____________________ computer software has been especially effective at helping salespeople understand an account's needs.
A)Spreadsheet programs like Excel
B)Word processing programs
C)Financial management programs like Quicken
D)Customer relationship management (CRM)
E)Networking software

Question

Quizplus · Accepted Answer

Customer relationship management (CRM) software is designed specifically for managing customer interactions and data. It provides salespeople with a detailed view of customer needs and preferences, helping them personalize communication and tailor their sales approach.

_____________________ Computer Software Has Been Especially Effective at Helping Salespeople