Grant has just installed customer relationship management software on his computer. He is inputting data regarding the current status of customers, ranging from prospects to customers. Grant is creating a:
A)customer rational system.
B)pipeline analysis.
C)presentation deadline system.
D)customer value analysis.
E)pipe dream system.

Question

Quizplus · Accepted Answer

Grant is inputting data regarding the current status of customers, ranging from prospects to customers. This indicates that he is creating a pipeline analysis which helps track the progress of potential customers through the sales process. The other options such as customer rational system, presentation deadline system, customer value analysis, and pipe dream system are not relevant to the activity Grant is performing.

Grant Has Just Installed Customer Relationship Management Software on His