The florist had agreed to the purchase of a new $650 refrigeration display cabinet for fresh-flower arrangements. As the salesperson for the cabinet is leaving, she says, "Did I remember to tell you that there is a $100 delivery fee in addition to the agreed upon price for the unit?" What is the BEST way for the florist to respond to this question?
A) "I refuse to pay it because it was not part of our finalized agreement."
B) "Okay.I expected some extra costs."
C) "Deliver the cabinet as scheduled, but just understand I shall report you to the Better Business Bureau."
D) "You're crazy if you think I can't see what you're playing."
E) "I don't want to pay it, but I guess I have to since I agreed to buy the cabinet."
Correct Answer:
Verified
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