A good way to deal with a buyer who tries to browbeat you in a negotiation is to:
A)use the emotional outburst as a reply.
B)use the budget limitation tactic.
C)refuse to continue the negotiation session until more suitable arrangements can be made.
D)withdraw your previous concession.
E)use negotiation jujitsu.

Question

Quizplus · Accepted Answer

Using negotiation jujitsu means redirecting the buyer's aggressive behavior back at them in a constructive way. This involves active listening, acknowledging their concerns, and reframing their negative statements into positive ones. It helps to deescalate the situation and turn it into a productive negotiation.

A Good Way to Deal with a Buyer Who Tries