_____ salespeople control the sales interaction but often do not gain commitment because they prejudge the customer's needs and fail to probe for information.
A)Aggressive
B)Assertive
C)Ambitious
D)Confident
E)Compelling

Question

Quizplus · Accepted Answer

Aggressive salespeople tend to dominate the sales interaction, but their focus on controlling the conversation can cause them to miss important information about the customer's needs and preferences. They may also be more concerned with pushing their own agenda and making a sale, rather than building a relationship with the customer and earning their trust. As a result, they may struggle to gain commitment from customers who feel that their needs have not been fully understood or addressed.

_____ Salespeople Control the Sales Interaction but Often Do Not