Once the buyer has said, "Yes," the salesperson needs to:
A)surprise the buyer with unexpected product features.
B)show excitement when the buyer signs the sales contract.
C)encourage feelings of postpurchase dissonance.
D)follow-up to make sure the buyer is pleased with his or her purchase
E)do all of the above

Question

Quizplus · Accepted Answer

Following up to make sure the buyer is pleased with their purchase is the best option to ensure customer satisfaction and potential repeat business. Surprise features may not always be relevant or necessary, and encouraging post-purchase dissonance could lead to negative customer experiences. Showing excitement while signing the sales contract may be appropriate, but it doesn't guarantee customer satisfaction.

Once the Buyer Has Said, "Yes," the Salesperson Needs To