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The Prospect Wants a Notebook Computer to Take with Him

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The prospect wants a notebook computer to take with him on an archeological dig in the Yucatan peninsula, "I just can't believe there is a notebook computer made that can withstand the weather extremes that I'm likely to find at the dig." The salesperson handed him a letter from a customer that had taken a Panasonic CF-M34 with her on a trip to the Brazilian rainforest. The letter was extremely complementary of how the CF-M34 notebook operated in extreme weather conditions and when held in awkward positions. What method of handling objections did the salesperson use?

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