Plans should force owners and managers to specifically articulate how they will serve their customer base.

Question

Quizplus · Accepted Answer

This statement is true. Plans should not only focus on the business objectives and financial projections but also on how the company intends to meet the needs and expectations of its customers. Articulating a clear customer service strategy is important to ensure their satisfaction and loyalty, which can ultimately lead to the success of the business.

Plans Should Force Owners and Managers to Specifically Articulate How