Processes that are strategic differentiators for a company should be outsourced because they are typically the most expensive processes to manage.

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Processes that are strategic differentiators for a company should not be outsourced because they are what sets the company apart and gives it a competitive advantage. Outsourcing these processes could result in loss of control over quality and innovation, which could ultimately harm the company's reputation and profitability.

Processes That Are Strategic Differentiators for a Company Should Be