Scott has been recently hired to manage the IT department for the school board.During his first month he notices that a large number of the computer technicians tend to take over an hour and a half for lunch,but they also work later to make up for the extended lunch break.At the monthly meeting,Scott tells the workers that he is just "following the rules" when he insists they can only take one hour for lunch.What process does this exhibit?
A) traditional authority
B) efficiency
C) goal displacement
D) rationality

Question

Quizplus · Accepted Answer

Goal displacement occurs when the means to an end becomes an end in itself. In this case, the computer technicians are taking longer lunches than allowed, but they are also working later to make up for the extended lunch break. This is an example of goal displacement because the technicians are focusing on the means (taking a longer lunch) rather than the end (completing their work on time).

Scott Has Been Recently Hired to Manage the IT Department