Kendall is more concerned with following correct procedures than getting the job done correctly.What term do sociologists use to describe this phenomenon?
A) goal displacement
B) value management
C) impersonality
D) bureaucratic personality

Question

Quizplus · Accepted Answer

The term used to describe Kendall's behavior is the bureaucratic personality, as it refers to individuals who prioritize following correct procedures within bureaucratic systems over achieving the intended goals.

Kendall Is More Concerned with Following Correct Procedures Than Getting