Juanita Finds That She Has Been Given Too Much Information

Juanita finds that she has been given too much information about different new cars and their relative merits and drawbacks.She is having a difficult time making a decision about which car to buy because she cannot process all the information she has gathered.This is an example of ________.

A) non-automatic processing
B) information overload
C) anchoring and adjustment
D) the representativeness heuristic
E) information availability