Describing positive behaviors by an ingroup member in terms of his or her general disposition,but describing the same behavior by an outgroup member as a specific,isolated act reflects:

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Quizplus · Accepted Answer

This reflects the group-serving bias, which is the tendency to explain positive behaviors by ingroup members as reflecting their global disposition, but explain similar behaviors by outgroup members as specific, isolated acts. This bias serves to maintain a positive image of the ingroup and distance oneself from the outgroup.

Describing Positive Behaviors by an Ingroup Member in Terms of His