Under the Fair Credit Billing Act,if a consumer makes a complaint about the amount on his charge account bill,the store can:
A) immediately bar the customer from any further credit purchases.
B) report the unpaid amount to a credit-reporting agency as delinquent.
C) refer the matter to a collection agency for immediate collection.
D) None of these.

Question

Quizplus · Accepted Answer

None of these options are allowed under the Fair Credit Billing Act. The store must follow certain procedures in investigating the complaint and cannot take any retaliatory actions against the consumer.

Under the Fair Credit Billing Act,if a Consumer Makes a Complaint