Which channel option would be the least personal for a business to its customer?
A)Blog
B)E-mail
C)Greeting Card
D)Personal Visit

Question

Quizplus · Accepted Answer

A blog is a public platform where businesses can share information with a wide audience in a less personal way. It is less personal than e-mail or a greeting card, which are more direct forms of communication. Personal visits are the most personal form of communication and may not be appropriate or practical for all businesses.

Which Channel Option Would Be the Least Personal for a Business