The increasing body of research supports the concept that the personal characteristics of helpers

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The increasing body of research suggests that the personal characteristics of helpers are largely responsible for the success or failure of helping. These personal characteristics include empathy, genuineness, warmth, acceptance, and the ability to communicate effectively. While mastery of helping theory is important, it is not the only factor that determines success in the helping relationship. The personal characteristics of helpers can help them fulfill certain roles in human services, but they are also crucial in establishing a positive and effective helping relationship with clients.

The Increasing Body of Research Supports the Concept That the Personal