Garfield Personal Training Services is owned by Gina Garfield.Gina provides personal training and coaching to individuals or small groups using the local fitness facility and pool.Gina rents the group training room at the local fitness facility or the pool for scheduled classes.For one-on-one training,she meets clients at the fitness facility where she is a member.Gina is currently learning Zumba and plans to offer a Zumba class in the group training room on Wednesday mornings starting next month.The first scheduled Zumba class is considered a ________ activity for Garfield.
A)facility-level
B)service-level
C)group-level
D)customer-level

Question

Quizplus · Accepted Answer

The Zumba class is a group-level activity because it involves providing a service to a group of clients rather than individual customers.

Garfield Personal Training Services Is Owned by Gina Garfield