Airlines Ranking
Ten business people who fly frequently from Las Vegas to Miami were asked to rank four airlines in terms of the quality of service.The people assigned scores using a 5-point Likert scale where: 1 = bad,2 = poor,3 = average,4 = good,and 5 = excellent.The results are shown below:
-{Airlines Ranking Narrative} Can we conclude at the 5% significance level that there are differences in service quality among the four airlines?
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