It has been suggested that a successful industrial relations system consists of three elements: (1)an environmental context (technology,market pressures,and the legal framework,especially as it affects bargaining power); (2)participants,including employees and their unions,management,and the government;and (3)a "web of rules" (rules of the game)that describe the process by which labour and management interact and resolve disagreements (such as the steps followed in settling contract grievances).
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