Zimbardo's research suggests that "deindividuation" contributes to aggression. By this, he means that we are more likely to behave aggressively when we are:

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Deindividuation refers to the loss of individual identity in a group setting, often accompanied by a reduction in self-awareness and increased anonymity. When individuals feel anonymous, they are more likely to engage in behaviors that they would not otherwise. This includes aggressive behavior. Research has shown that people are more likely to act aggressively when they feel anonymous, which supports Zimbardo's theory.

Zimbardo's Research Suggests That "Deindividuation" Contributes to Aggression